In Cannes, on the Croisette, VINCI Facilities is providing technical maintenance for two famous luxury hotels, the Martinez and the Carlton. The first of these (the Hyatt Group) has 409 rooms of which 27 are suites, while the second (the Intercontinental Group) has 343 rooms of which 39 are suites. These two five-star hotels have similar requirements: the ability to adapt to flows in activity and reacting immediately in the event of a breakdown.
The technicians have to intervene very discreetly and have a strong sense of service. With the agreement of the technical managers of the two luxury hotels, VINCI Facilities has put in place an organisation that performs very well: its on-site teams of technicians move regularly between the two establishments, which gives every team member perfect knowledge of their installations.